Frequently Asked Questions

Everything you need to know about your next knitting project.

What comes inside a We Are Knitters kit?

Each kit includes everything you need to complete a project: 100% natural fiber yarn, wooden knitting needles or a crochet hook, the printed pattern, a small sewing needle, and a We Are Knitters embroidered label.

How long will it take to receive my order?

Standard shipping typically takes 3 to 5 business days within the continental US. International shipping times vary by destination but generally arrive within 7 to 10 business days.

Can I return my kit if I change my mind?

Yes, you can return any unused and unopened items within 14 days of delivery. Please note that the items must be in their original packaging to qualify for a refund.

Are the patterns suitable for beginners?

Absolutely! We offer kits for every skill level, from 'Beginner' to 'Advanced'. Each pattern includes step-by-step instructions and we provide video tutorials on our website to help you master new techniques.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna for interest-free installments in eligible regions.

Is the wool sustainably sourced?

Yes, we pride ourselves on using 100% natural fibers. Our wool is sourced from sheep in the Peruvian highlands using traditional methods that prioritize animal welfare and environmental sustainability.